Save Face is a UK-based membership organisation that provides a Government-approved accreditation for practitioners and clinicians offering non-surgical cosmetic treatments such as Botox and dermal fillers. Save Face approached WebBox to redesign their website, with the goal of improving user experience, automating their internal workflow and making it easier for clients to find accredited practitioners and clinics in their area.
At WebBox, we take a thorough and structured approach to all our projects. Our approach to this project began with a discovery phase, where our team worked closely with Save Face to understand their goals and requirements for the new website and, in turn, recommended a secure and scalable Symfony-based CMS for the project. To address Save Face's challenges, our team proposed a redesign of their website, with a focus on user experience and ease of navigation. From there, we moved on to the design phase, creating high-fidelity page layouts while considering aspects such as branding, positioning tone, imagery, accessibility, user experience and call to actions. Once the design phase was signed off, our team of developers ensured that the website is developed in accordance with the scope, designs and project plans. This was followed by thorough internal testing across all major devices and browsers. The testing phase was crucial for taking into consideration any feedback received, and any potential bugs and making sure that the website is optimised for search engines and that the appropriate tracking has been implemented. Finally, once the extensive testing was completed, the website went live!