WebBox works with organisations that improve lives, delivering conversion-focused websites and digital marketing that turn digital ambition into measurable growth.
We map how your audiences find you online, what they expect, and where friction occurs, then translate that into high-performing digital experiences. The result is more enquiries and engagement, while freeing teams from inefficient tech and manual work.
2008
Trusted For Over 17 Years
100s
Website and Campaign Launches
38mins
Average Support Ticket Response Time
We specialise in delivering conversion-focused websites, digital marketing and consultancy for organisations that improve lives, often within Health & Care, Leisure & Tourism, Education and Sport.
By putting your users first and our insights at the core of every decision we make together, we help teams navigate complexity, improve performance and build scalable websites and campaigns.
Working with WebBox means partnering with an established agency built for organisations where trust, clarity and accountability matter.
We bring deep expertise, shaping how we approach discovery, delivery and optimisation in complex, regulated settings. Our focus is always on measurable outcomes, ensuring digital investment leads to meaningful growth.
Rigorous standards are built into everything we do, from accessibility and performance to long-term stability, giving stakeholders confidence from day one. We’re also known for our responsiveness, with clear SLAs, transparent timesheets, and consistently fast support response times you can verify.
Above all, we take a long-term partner mindset, supporting continuous improvement so digital performance keeps getting stronger over time.
Pushing the boundaries of what’s possible, finding new and innovative solutions for the benefit of our clients.
Timely communication is at the core of everything we do so that our client’s needs are at the forefront of our day to day work through positive communication
Focusing on our mental and physical well-being, and promoting a healthy work / life balance, to excel in the delivery of our work.
Being the go-to source for trends and innovation, backed up by data, experience and expertise.
Bringing together our expertise with our client’s expertise, to shape ideas into tangible outcomes.
WebBox began life in a box room in 2008, driven by our MD Will’s passion for coding and a commitment to exceptional service. That approach quickly led to our first Health sector project, sparking a lasting focus on digital environments where trust and clarity are essential.
Since then, we’ve continued to refine our proposition around what we do best: helping organisations deliver high-performing digital experiences that deliver measurable outcomes.
2008
WebBox is founded in a spare bedroom during the financial crisis with a vision for exceptional service.
2009
Secured the first public sector project for the NHS, developing a user-friendly intranet, marking the start of significant client relationships.
2010
We hired our first employee, beginning the journey of team expansion.
2011
We looked into and rebranded to WebBox, enhancing the brand identity and expanding service offerings.
2012
WebBox moved to a new office in Penarth, facilitating further growth. Welcoming new members to the team.
2013
We began working with our first FTSE index client Airbus, developing hardware which was used by the Welsh Government. Our second, DS Smith are still valued clients today.
2014
We achieved Google Partner Accreditation, showcasing digital marketing expertise. Later in 2016, we were certified as a Google Ads Specialist.
2015
We weren't satisfied with the off-the-shelf CMS solutions that weren't flexible. So we developed the WebBox CMS, offering clients a customised content management solution.
2016
Became the UK's first SensioLabs accredited agency, demonstrating technical proficiency.
2017
After nine years of grafting and growing, it was time to review and evolve our brand to ensure our brand represented who we are and what we do.
2018
WebBox turns 10! Something to celebrate! It's been a long ride, but we're proud of everything we've achieved within 10 years of growth and success.
2019
We moved to a new headquarters, enhancing our capacity for growth and client services.
2020
We had the chance to take some time and step back. This meant we could consider our services, refine processes and improve our proposition for new and existing clients.
2021
Welcomed new team members and integrated new technologies, continuing to innovate and expand.
2023
15 years strong and we’re more committed than ever to supporting our clients for the long term.
2024
Having worked with life-enhancing sectors for years, we refined our focus to Health, Leisure & Tourism, and Sport.
2025
We strengthened our consultancy offering, embedded AI across workflows, and continued improving our relentlessly responsive support.
We design and build user-centred, future-proof websites. Beginning with in-depth audience research, our multidisciplinary team blends UX, UI and robust development to create fast, accessible sites that often integrate seamlessly with a number of external systems, so your digital experience is ready to convert from day one.
We act as an extension of your own team, monitoring, maintaining and improving your website. Our support team is relentlessly responsive – we track our response times against a clear SLA, so you can trust we’re there when it matters. Every change is logged in real time, giving you unparalleled transparency into how our time is spent and the value we deliver. The result is a secure, high-performing website that keeps you digitally fit without draining internal resources.
We run data-driven performance marketing campaigns that turn website traffic into enquiries and engagement. Combining laser-focused targeting, compelling creative and continual conversion rate optimisation, we help you maximise ROI backed by transparent reporting you can trust.
Our Consultancy services give you clarity and confidence before, during and after any digital initiative. Whether it’s a Discovery & Strategy workshop, a Conversion Insights audit or an AI opportunity sprint, we translate insight into actionable roadmaps, helping you prioritise investment, align stakeholders and accelerate digital fitness.
We take the time to understand your vision and objectives, so we can recommend the right approach and deliver meaningful outcomes. True to our Collaboratively Creative value, you’ll work closely with a team that brings insight, experience and care to every partnership.
Meet some of the fantastic team members you’ll have the pleasure of collaborating with:
Just one more step...
Complete the form below to download this resource.
