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An online tool that went from a nice-to-have to a crucial resource for students overnight.

When looking to design and develop a resource portal filled with a catalogue of Welsh and bilingual resources for the post-compulsory sector, Coleg Cymraeg Cenedlaethol got in touch to discuss what they were looking for.

Coleg Cyraeg Website mockup on a macbook
Coleg Cyraeg website image
Coleg Cyraeg Website mockup on a macbook

The Challenge

With user experience, searchability and accessibility at the heart of this project, we needed to ensure that users could easily search for the relevant resources — this included making the catalogue easy to update as time went on. This was particularly important as there was no central place for all of the information.

The Solution

Taking a consultative approach, we started off by running a number of workshops in order to clearly define the scope of the work and to assess how the data was currently being stored.

From here, it was clear that an off-the-shelf solution wasn’t going to cut it, which is where our bespoke web application and user-friendly content management system (CMS) came in. This facilitated the storage of the resources and allowed the internal teams to keep the content up to date.

Taking a proactive and collaborative approach, we delivered the requirements in phases, within the agreed deadlines. The key deliverables included:

  • A responsive design which is also compatible with the latest and legacy browsers
  • Fully bilingual with the option to choose the preferred language
  • A database format that is easy for Coleg Cymraeg to maintain
  • A robust search function with a number of filter options to include: Subject, Field, Type of Resource, Level of Study, Keyword and Author
  • Search results display in a tile/thumbnail format offering further options for user information
  • CMS training and on-going support.

Of course, as the Coronavirus pandemic arrived and all teaching went online, we accelerated the development of the project to best suit our client — meaning students could carry on studying from home and didn’t miss out on accessing important resources for their Welsh language studies.

What’s next

The application and easy-to-use CMS exceeded the client’s requirements, increased the efficiency of the overall workflow, and was featured on both the BBC website and radio stations. A job well done!

We continue to support Coleg Cymraeg via one of our website support plans as they continually develop the website based on user-feedback, trends, and data.

The website undergoes regular updates, introducing new features aimed at enhancing the platform’s functionality and user experience. Stay tuned for these updates!

Colleagues discussing work

We cannot fault our experience of working with WebBox. They understood and responded to the brief perfectly and delivered the project within a very tight schedule. We are really pleased with the end result and now have a great looking website where users can easily search through our database of Welsh-medium resources. In addition to this, they have developed a bespoke, and simple to use, CMS for us which they quickly adapted following our feedback, uploading bilingual content is so quick and much easier than with other CMS’s we have used in the past. Many thanks to the team at WebBox.

Joanna Evans, Development Officer, Coleg Cymraeg

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